You will get a fully Setup CRM workspace
We can assist you in setting up a comprehensive CRM environment tailored to fit your program and needs. Leveraging our CRM best practices, we guarantee superior performance and will guarantee your environment is optimally aligned with your internal processes. Let us help you get the most out of your CRM program!
Automation Funnels
A sequence of automated actions or messages that are triggered based on specific conditions or events.
- Customer Support Funnel
- Lead Generation Funnel
- Email Funnels
Help Center
Create and manage a knowledge base or FAQ section to provide information and assistance to their users.
- Collections & Articles
- Help Center Integrations
- Smart Article Suggestions
- Article Reports
Bots
Automated chat agents that can engage with users, answer common questions, provide support, and assist with various tasks.
- Task Bot
- Custom Bot
- Resolution Bot
Fin.Ai
AI-powered customer service bot that is suitable for business needs.
- Intercom’s new Al chatbot
- Powered by GPT-4 AI
- Intercom’s Proprietary Machine Learning
Series
Create automated campaigns with multiple touchpoints to engage and nurture their audience.
- User Onboarding Series
- Slipping Away Series
- Feature Announcement
Tours
Showcase key features or functionalities to improve user onboarding and engagement.
- Product Tours
- Video Tours
- Video Tours
Customer Segments
Categorize the audience into distinct groups to deliver targeted and personalized communication and experiences.
- Use Case
- Customer Behavior
- Custom Segments
Inbox
Unified view of conversations across various channels, allowing businesses to provide timely and personalized support.
- Inbox Management
- Ticketing Workflows
- Macros
- Inbox Rules & Automation
Reports
Summarize key metrics and trends to make data-driven decisions and improve the customer communication strategies.
- Conversation Topics
- Conversational Tags
- Bug Report
- Conversational Support
- Conversation Volume
Checklist
Track and manage tasks or actions related to customer support, onboarding, and other processes.
- Onboarding Checklist
- Checklist Descriptions
- Checklist Descriptions
- Incorporate great CTA
Outbound
initiate communication and engage with their audience outside of the traditional inbound interactions.
- Surveys & Feedback Forms
- Banners
- Mobile Carousels
Advanced Features
Other features that can help your business.
- Apps + Integrations
- Event Tracking
- Custom Attributes
- Webhooks
- API
Small Crew for companies that require 2-14 customer support team members in total.
- Project Manager
- CRM Support
- Backup CRM Support
Large Crew for companies that require 15-24 customer support team members in total.
- Project Manager
- Team Lead
- Tier 2 Support
- Tier 1 Support
Your business has unique needs. If you're looking for more than 25+ support.
Why Choose Us?
Get the edge on your competition with our range of CRM Management, Cyber Support, Cybercrew, and Cyber Content.
Convenient
To facilitate a smooth and stress-free process for you, we follow a comprehensive system of steps tailored to your particular industry and needs to put your CRM into action.
Affordable
Our CRM setup process shall help to drastically reduce costs and expedite the process. Furthermore, we are devoted to providing you with the highest value from your CRM Plan.
Work Quality
Essentially one of the prime aspects that we look into is the quality of our work. We are committed to delivering top-quality work that meets your expectations and brings you satisfaction.
Relax... We're Known for This
We'd love to help you make the most of your CRM system! We are proud to have supported over 500+ Intercom partners with CRM setup implementations that have transformed their organizations and achieved impressive results.
Our team of certified and professional CRM experts is standing by to guide you through any stress associated with the process. We want to ensure that you get the full benefit out of your CRM system, so please do not hesitate to reach out to us!
Timur Chernenko
CHIEF EXECUTIVE OFFICER – GURUCAN
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“Steven did an incredible job for our startup. He is Professional! Definitely will work with him on future projects. Highly recommend Steven, to empower your team!”
Beatriz Siqueira
ASSISTANT OPERATIONS MANAGER – CONVERSIOIN CRIMES
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“Cybercrew has the commitment to delivering high-quality work in a super-efficient time. They took the time to understand our needs, dug deep, and provided thorough and detailed solutions that exceeded our expectations. They also helped us optimize our Intercom plan and showed us how to use it to its full potential. I highly recommend hiring Steven for any project and hopefully we will be working again once we upgrade our plan!”
John Michaloudis
CHIEF INSPIRATIONAL OFFICER – MYEXCELONLINE
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“He is a great communicator, an awesome implementer of Intercom with an in depth knowledge. He helped me install and have several Intercom features (Custom Bot, Product Tour etc) up and running within 2 weeks! Great work and will hire again very soon :)”
Izabela Wszola
Customer Operations Lead – Ramp Network
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“Steven is not only a professional but also a great person to work with. I’ve learned a lot about Intercom from Steven – thank you so much for setting up our Intercom! I highly recommend Steven if you are looking for a dedicated professional.”
Luke Neale
Co-founder – Mandarin Blueprint
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“Great job. Will hire again when I need my next chatbot created using Intercom.”
Zara Mae Lobrin
Head of Support – Bounce
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“Steven is an expert in Intercom. He made suggestions and shared best practices in how to make our processes more effective and efficient. He is always very responsive. I just started in my role and have little to no background in Intercom and he was very thorough in explaining and providing solutions. Would definitely hire him again!”
Mark Evans
Founder & CEO – SalesKit
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“Steven was easily one of the greatest contractors I’ve ever worked with on this platform. His attention to detail, timeliness, and ability to get things done is unprecedented. I HIGHLY recommend Steven for any project!”
Arbilina Nissan
CO-FOUNDER & CEO DASHL
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“I highly recommend Cybercrew® if you are looking for reliable, responsible, and highly professional CRM services. Delivery on point. Will rehire again. Highly recommend!”
Elias Papasavvas
CEO – SECOND ACT FINANCIAL SERVICES
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“Wow. That is our reaction when we think of Steven. He knows Intercom. Intercom is indeed his passion. And he can anticipate your company’s customer service needs before you even say them because of his experience. We had a rather time-sensitive need to design and implement a number of bots and we needed an expert to help us.His pricing is fair, his knowledge of Intercom is exceptional, and his politeness and desire for service, spectacular. Happy Father’s Day Steven. Thank you for all that you did for us.”
Michael Bodekaer Jensen
Founder & CEO – LABSTER
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“Proactive, highly skilled & experienced. A great partner to have for Intercom projects!”
Ori Hofnung
Co-Founder & CEO – GIANTLEAP
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“Steve is an exceptional professional with a wealth of knowledge in intercom. Steve was very diligent and super professional. We were delighted with his work and will hire him again for projects in the future no question!”
Maithili Sagar
CO-FOUNDER – KINDERPASS
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“I have worked with lots of freelancers, so trust me when I saw Steve is the best! He was able to help me prioritize the work he should do based on my budget and he was always available for questions/meetings. I really appreciate his work and enthusiasm! Thank you Steve!”
Brandon Moore
FOUNDER – SENDIES
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“Steven was exceptional! He completed his work in a timely manner and made sure he understood the requirements throughout each step. My experience working with him was everything I had expected and more after first reading his profile and choosing to hire him for this project. We will be working with Steven on an ongoing basis to continue to improve our conversation flows and our overall customer support experience. Thank you for all your hard work, Steven!”
Pierre Frédéric Mombeleur
CO-FOUNDER – STOOVO
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“Steven was very proactive and efficient. He exceeded expectations by always generating ideas on how to better implement the work. He was also very transparent about his process and the time it would take to complete the project. We were very satisfied with the work he delivered. Besides, Steven is a very nice guy, very knowledgeable in this topic (Intercom) and pleasant to work with. Highly recommend!”
Brad Kilpatrick
PRESIDENT & COO – WORLD RUGBY SHOP
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“Steven was extremely communicative and helpful throughout the process. He made great suggestions and offered advice on how to use the platform and also what was worth upgrading to or not. He even talked me down from spending more money for something we didn’t need. It did seem like a lot of hours needed relative to the complexity of the bot and task, but given all the other positives of interacting with Steven I’m not upset about it and frankly I don’t know the system well enough to say if it was or wasn’t. He was a pleasure to work with.”
Janice Claudio
PRODUCT MANAGER – ASTREYA
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“Steven was very easy to work with. He would make suggestions and work diligently on what was asked from him. Keep in mind that Intercom continues to add new features so Steven will have to find out about them for you in order to implement new stuff. Otherwise, he is very knowledgeable in the tool.”
Miles Davison
CO-FOUNDER – STOREGANISE
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“Steve really knows Intercom and helped us optimize our use of the platform. Highly recommended”