The #1 Agency for Intercom
Intercom recommends Cybercrew® as service partner
Do you need help setting up your Intercom workspace for Lead Generation, Customer Engagement, and Customer Support?
Support your customers with options they’ll love
Engage customers when they’re most likely to act
Better visitor connection. Higher customer conversion.
A custom-designed mobile Messenger
Personalize your next-generation Messenger at scale
Goodbye Repetitive Work
Automation While Typing
Bots in Different Languages
Bots in Different Time Zones
Proactive Support
Automate Common Questions
Improves response time
Feedback Loops
Drive onboarding and adoption
Onboard users to your product
Spotlight new features
Erase customer pain points
Powerful, flexible features
Target the right people with messages that matter
Better ways to communicate mean more ways to grow
Pick the message fit for the job
Powerful apps in your messages
Collect emails and gain subscribers
Optimize messages to hit your goals
Test your way to the best message
All your channels, together
Rich insights
Fully configurable
Blazingly fast
Ticketing
SLAS
Routing automation
Workload management
Help content
Deliver help in the context
Additional chat support
Create engaging articles
Tailor to any audience
Automate feedback
Discover your blind spots
Feedback loops
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Improved customer data
Automatic follow-ups
Improve how your business operates
Simple and customizable
Detailed reporting
Mobile survey
Multi-channel capabilities
Powerful targeting
Nobody does it like Cybercrew®
Cybercrew® has been certified by Intercom for the design and implementation of a conversational framework for support teams.
Customer expectations are higher than ever. It’s no longer acceptable to choose between offering fast or meaningful support to customers. It needs to be both. By implementing the Conversational Support Funnel, you can set your team up to provide great support to customers – at scale.
Recipients of this certificate have demonstrated their knowledge in:
Implementing the different layers of the Conversational Support Funnel
The different Intercom products associated with each layer.
Setting up a Support team to operate effectively in Intercom.
The business metrics a good Support team can influence.
Reporting on their Support teams.
Cybercrew® is a Certified Intercom Partner!
We are proud to have supported over 300+ Intercom partners with CRM setup implementations that have transformed their organizations and achieved impressive results.
At Cybercrew® we believe that good is never good enough. You will get expert and certified world-class CRM support.
The ‘Deliver a world-class customer support experience‘ course examines a Support agent’s knowledge around using the Intercom Inbox to resolve customer conversations and collaborate with their team.
Recipients of this certificate have demonstrated their knowledge in:
Managing conversation states.
Resolving conversations effectively.
Working collaboratively and efficiently.
Understanding a conversation journey.
Intercom Onboarding
Learn how to use all the features of the Intercom from a certified Intercom Expert
STARTING AT
$1k
Intercom Setup
We will set up your workspace to ensure success through the utilization of the best CRM practices available within your plan.
STARTING AT
$3k
Intercom Audit
We will conduct an audit of all your data to optimize and enhance your Intercom workspace.
STARTING AT
$3K
Intercom Maintenance
Continued development and optimization of your Intercom Workspace.
STARTING AT
$3k/MO
FINALLY, A STRESS-FREE CRM MANAGEMENT SOLUTION
HUNDREDS OF HAPPY PARTNERS
Save your company countless hours of work and focus on what you do best.
HIGHEST AUTOMATION RATES
Reduce response time and resolve issues immediately with powerful AI chatbots and Custom Bots
END-TO-END DATA PLATFORM SETUP
We make it easy to setup different features of your CRM, so your team can maximize your CRM plan.
GOLD STANDARD SERVICE
Our highly experienced team of professionals can configure your workspace based on the top CRM strategies.
JOIN THE RANK OF OUR HAPPY PARTNERS:
Why Choose Us?
Get the edge on your competition with our range of CRM Management, Cyber Support, Cybercrew, and Cyber Content.
Convenient
To facilitate a smooth and stress-free process for you, we follow a comprehensive system of steps tailored to your particular industry and needs to put your CRM into action.
Affordable
Our CRM setup process shall help to drastically reduce costs and expedite the process. Furthermore, we are devoted to providing you with the highest value from your CRM Plan.
Work Quality
Essentially one of the prime aspects that we look into is the quality of our work. We are committed to delivering top-quality work that meets your expectations and brings you satisfaction.
Relax… We’re Known for This
We’d love to help you make the most of your CRM system! We are proud to have supported over 500+ Intercom partners with CRM setup implementations that have transformed their organizations and achieved impressive results.
Our team of certified and professional CRM experts is standing by to guide you through any stress associated with the process. We want to ensure that you get the full benefit out of your CRM system, so please do not hesitate to reach out to us!
Timur Chernenko
CHIEF EXECUTIVE OFFICER – GURUCAN
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“Steven did an incredible job for our startup. He is Professional! Definitely will work with him on future projects. Highly recommend Steven, to empower your team!”
Beatriz Siqueira
ASSISTANT OPERATIONS MANAGER – CONVERSIOIN CRIMES
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“Cybercrew has the commitment to delivering high-quality work in a super-efficient time. They took the time to understand our needs, dug deep, and provided thorough and detailed solutions that exceeded our expectations. They also helped us optimize our Intercom plan and showed us how to use it to its full potential. I highly recommend hiring Steven for any project and hopefully we will be working again once we upgrade our plan!”
John Michaloudis
CHIEF INSPIRATIONAL OFFICER – MYEXCELONLINE
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“He is a great communicator, an awesome implementer of Intercom with an in depth knowledge. He helped me install and have several Intercom features (Custom Bot, Product Tour etc) up and running within 2 weeks! Great work and will hire again very soon :)”
Izabela Wszola
Customer Operations Lead – Ramp Network
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“Steven is not only a professional but also a great person to work with. I’ve learned a lot about Intercom from Steven – thank you so much for setting up our Intercom! I highly recommend Steven if you are looking for a dedicated professional.”
Luke Neale
Co-founder – Mandarin Blueprint
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“Great job. Will hire again when I need my next chatbot created using Intercom.”
Zara Mae Lobrin
Head of Support – Bounce
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“Steven is an expert in Intercom. He made suggestions and shared best practices in how to make our processes more effective and efficient. He is always very responsive. I just started in my role and have little to no background in Intercom and he was very thorough in explaining and providing solutions. Would definitely hire him again!”
Mark Evans
Founder & CEO – SalesKit
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“Steven was easily one of the greatest contractors I’ve ever worked with on this platform. His attention to detail, timeliness, and ability to get things done is unprecedented. I HIGHLY recommend Steven for any project!”
Arbilina Nissan
CO-FOUNDER & CEO DASHL
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“I highly recommend Cybercrew® if you are looking for reliable, responsible, and highly professional CRM services. Delivery on point. Will rehire again. Highly recommend!”
Elias Papasavvas
CEO – SECOND ACT FINANCIAL SERVICES
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“Wow. That is our reaction when we think of Steven. He knows Intercom. Intercom is indeed his passion. And he can anticipate your company’s customer service needs before you even say them because of his experience. We had a rather time-sensitive need to design and implement a number of bots and we needed an expert to help us.His pricing is fair, his knowledge of Intercom is exceptional, and his politeness and desire for service, spectacular. Happy Father’s Day Steven. Thank you for all that you did for us.”
Michael Bodekaer Jensen
Founder & CEO – LABSTER
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“Proactive, highly skilled & experienced. A great partner to have for Intercom projects!”
Ori Hofnung
Co-Founder & CEO – GIANTLEAP
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“Steve is an exceptional professional with a wealth of knowledge in intercom. Steve was very diligent and super professional. We were delighted with his work and will hire him again for projects in the future no question!”
Maithili Sagar
CO-FOUNDER – KINDERPASS
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“I have worked with lots of freelancers, so trust me when I saw Steve is the best! He was able to help me prioritize the work he should do based on my budget and he was always available for questions/meetings. I really appreciate his work and enthusiasm! Thank you Steve!”
Brandon Moore
FOUNDER – SENDIES
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“Steven was exceptional! He completed his work in a timely manner and made sure he understood the requirements throughout each step. My experience working with him was everything I had expected and more after first reading his profile and choosing to hire him for this project. We will be working with Steven on an ongoing basis to continue to improve our conversation flows and our overall customer support experience. Thank you for all your hard work, Steven!”
Pierre Frédéric Mombeleur
CO-FOUNDER – STOOVO
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“Steven was very proactive and efficient. He exceeded expectations by always generating ideas on how to better implement the work. He was also very transparent about his process and the time it would take to complete the project. We were very satisfied with the work he delivered. Besides, Steven is a very nice guy, very knowledgeable in this topic (Intercom) and pleasant to work with. Highly recommend!”
Brad Kilpatrick
PRESIDENT & COO – WORLD RUGBY SHOP
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“Steven was extremely communicative and helpful throughout the process. He made great suggestions and offered advice on how to use the platform and also what was worth upgrading to or not. He even talked me down from spending more money for something we didn’t need. It did seem like a lot of hours needed relative to the complexity of the bot and task, but given all the other positives of interacting with Steven I’m not upset about it and frankly I don’t know the system well enough to say if it was or wasn’t. He was a pleasure to work with.”
Janice Claudio
PRODUCT MANAGER – ASTREYA
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“Steven was very easy to work with. He would make suggestions and work diligently on what was asked from him. Keep in mind that Intercom continues to add new features so Steven will have to find out about them for you in order to implement new stuff. Otherwise, he is very knowledgeable in the tool.”
Miles Davison
CO-FOUNDER – STOREGANISE
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“Steve really knows Intercom and helped us optimize our use of the platform. Highly recommended”